Patient stories & physiotherapy advice.
Real cases from the clinic. People who felt stuck, frustrated or exhausted by pain, and what actually changed things.




















Why we publish these
These are real cases from the clinic, shared with permission. They are here because most people arriving at BetterMe have been somewhere else first, often several somewhere elses, and it helps to know you are not the only one.
What they have in common is not a technique or a magic exercise. It is that in each case something had been missed, and finding it changed the outcome. If any of these sound familiar, that is worth knowing.
Patient stories
“You just need more exercises”: the advice that kept Laura in back pain for years
Laura spent years being handed more exercises for back pain. Here is why that advice failed and what actually changed things.
Read the storyPersistent PainLaughed out of a pain clinic: what to do when every specialist has given up
What to do when you have seen every specialist and been told there is nothing more to be done.
Read the storyBack PainMoving house and changing your car because of back pain
When back pain starts dictating major life decisions, the advice to just live with it has gone too far.
Read the storyBack PainSix physios, millions of exercises, one irritated back
Why doing more of the same was never going to work, and what changed when the approach did.
Read the storyWhole Person Care“It really feels like you are being listened to”
Why understanding the whole person, not just the injury, changes what treatment can achieve.
Read the storyQuestions we get asked most
Should I get an MRI on my knee?
What is dry needling and is it the same as acupuncture?
What causes tennis elbow and how is it treated?
What is plantar fasciitis?
What are shin splints?
What is a Baker's cyst?
What is golfer's elbow?
Do you offer acupuncture in Rainham?
Recognise any of this?If nothing has held so far, an assessment is the place to start.

“Josh is excellent. He really listens to the issue you present and is supportive in helping you follow advice. After three sessions my issue was resolved.”
Find us
Visit our private clinic in Medway for your assessment.
BetterMe Physiotherapy
9 Eastwood Meadow
Rainham, Gillingham
ME8 8FA
Parking
Dedicated parking is available for all our patients directly outside the clinic.
Opening hours
Mon – Fri 09:00 – 21:00
Saturday 09:00 – 18:00
Sunday 09:00 – 14:00
Get in touch
Recognise any of this?
If you have been through similar and nothing has held, a proper assessment is the place to start.
